Tech Support: Error Unknown (Steam Game) 
Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
- Simulation (68)
- Adventure (65)
- Hacking (56)
- Indie (46)
- Story Rich (39)
- Casual (31)
- Mouse only (29)
- Management (11)
| Release Date | Feb 27, 2019 |
| Price | $ 9.99 Top 30% |
| Steam Rating (Steam Purchases / All) | 75.2% (mostly positive) / 74.9% |
| Steam DB Rating (Steam Purchases / All) | 71.3% / 71.2% |
| Reviews (Steam Purchases / All) | 487 Top 20% / 557 Top 20% |
| Curators | 46 reviews Top 15% |
| Median Play Time | 5.7 hours Top 30% |
| Play Time per Dollar | 34 minutes |
| Followers | 5.2K Top 15% |
| Owners | ± 57.7K Top 20% |
| Copies Sold | ± 40.9K Top 15% |
| Gross Revenue ($) | ± 220.9K Top 15% |
Rating and Reviews (Monthly)
This graph shows Tech Support: Error Unknown's Steam rating and reviews between February 2019 and December 2023. Steam's rating is varying from 69.4% (February 2020) to 75.5% (October 2023).
With 557 reviews Top 20%, Tech Support: Error Unknown could be an indie success or even a small AAA success. The graph seems to be a long tailed distribution. That sometimes means that the marketing efforts were concentrated on the game launch, and that there was no major update or discounts after.
Review Languages
This donut graph displays the languages of Tech Support: Error Unknown's Steam reviews. The most popular language is English (76%), followed by Simplified Chinese (9%). There is a healthy diversity in the review languages, with 18 different languages represented. The game has 3 translations (English, German and Simplified Chinese), it's always good to have more translations to access other markets.
Time Played
This chart displays the time played in Tech Support: Error Unknown, comparing positive and negative reviews. The time played is decent, reaching 13 hours in the 80th percentile.
The median play time for the negative reviews is 2.3 times less than the median for positive reviews.
Players' Feedback
| Game's Strengths | Game's Weaknesses |
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The intention behind these pros & cons isn't to establish a balanced evaluation of the game, but rather to assist developers in identifying enhancement opportunities. The game's score of 75.2% should be considered while evaluating them.
Take into account that list was generated using AI on a small sample of Tech Support: Error Unknown's Steam review data, it is not meant to be exhaustive. Additionally, remember that not all issues need to be fixed, sometimes the best approach is to communicate better to manage the player's expectations.
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