Help (Steam Game) Steam logo

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Help Header Image

Your daughter was gone at a research of the abandoned bunker. Having gone to find her, you meet the horrors living in these walls, solve puzzles, discover what has happened in this place and to find the daughter. Everything that you have, is a lamp which charge constantly decreases also the radio.

Release DateOct 13, 2016
Price$ 4.99
Steam Rating (Steam Purchases / All)57.7% (mixed) Bottom 20% / 55.3%  Bottom 20%
Steam DB Rating (Steam Purchases / All)56% Bottom 25% / 54.3%  Bottom 25%
Reviews (Steam Purchases / All)156  / 206  Top 30%
Curators7 reviews
Median Play Time2.5 hours
Play Time per Dollar38 minutes
Followers206 
Owners± 417.5K  Top 10%
Copies Sold± 6K 
Gross Revenue ($)± 4.9K 

Rating and Reviews (Monthly)
  

Chart showing the monthly evolution of Help steam rating, positive and negative reviews.

This graph shows Help's Steam rating and reviews between October 2016 and December 2023. Steam's rating varies from 55.8% (June 2023) to 18.5% (June 2018).

With 206 reviews Top 30%, Help could be a decent indie success.

Review Languages
 

Donut graph showing review languages for Help and the proportion of players they represent.

This doughnut chart shows Help's review languages. The most popular language is Russian (41%), followed by English (23%). There is a healthy diversity in the review languages, with 15 different languages represented. The game has 2 translations (English and Russian), it's always good to have more translations to access other markets.

Time Played

Chart displaying Help percentiles of time played for positive, negative, and early access reviews.

This chart displays the time played in Help, comparing positive and negative reviews. The time in game is acceptable, with 5 hours in the 80th percentile.

The median play time for the negative reviews is 3.4 times less than the median for positive reviews. When the negative review time is low (median : 64 minutes), it can be a sign that the game crashes on some systems or that players misunderstood the nature of the game (Does the Steam page clearly explain it, with gifs and a gameplay video ?). It can also mean that some players were somehow offended by Help and decided to review it and get a refund under 2 hours. The Players' feedback section might give some insight about that.

Players' Feedback

Game's StrengthsGame's Weaknesses
  • Atmosphere is gritty, dirty, uncomfortable
  • Story is very solid
  • Raw hopelessness of being completely alone
  • Excellent sound design
  • Radio provides unique type of immersion
  • Loved the feeling of trying to save flashlight batteries
  • Walkie-talkie concept is great
  • Game has a feel
  • Ending wraps up questions in an emotional and touching way
  • Recommended
  • Overly cryptic puzzles
  • Poorly translated notes
  • Zero guidance for puzzles
  • Unhelpful item highlighting
  • Quick battery drain
  • Surplus batteries disappear
  • Keys with no leads
  • No soundtrack
  • Unthreatening enemies
  • Abundance of frustration

These advantages and disadvantages are not meant to provide a fair assessment of the game, but to help developers identify potential improvements. The game's score of 57.7%  Bottom 20% should be considered while evaluating them.

Take into account that list was generated using AI on a small sample of Help's Steam review data, it is not meant to be exhaustive. Additionally, remember that not all issues need to be fixed, sometimes the best approach is to communicate better to manage the player's expectations.

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